Copenhagen
You can return most items within 14 days of receiving them for a full refund. They need to be unused, undamaged and in their original packaging.
Contact customer service with your order number to start a return. Once we have inspected the item, the refund goes to your original payment method. Return shipping is yours to pay, unless the item is faulty or was sent by mistake.

Faulty or damaged?
Tell us what happened and include your order number. If something breaks, we help you fix it rather than ask you to buy new. Your rights as a consumer apply on top of that.


